HondaLink® Assist

In Case of Emergency

Detail
Your vehicle may not be able to connect to the operator if the battery level is low, the line is disconnected, or you do not have adequate cellular coverage.

You cannot use this emergency service when:
  • You travel outside the HondaLink service coverage areas.
  • There is a problem with the connecting devices, such as the microphones, speakers, or the unit itself.

You cannot operate other phone-related functions using the screen while talking to the operator.
Select Hang Up to terminate the connection to your vehicle.

Automatic collision notification

If your vehicle’s airbags deploy or if the unit detects that the vehicle is severely impacted, your vehicle automatically will attempt to connect to the HondaLink operator. If connected, information about your vehicle, its location, and its condition can be sent to the operator*1; you also can speak to the operator when connected.

IMPORTANT: For vehicles equipped with HondaLink Assist, owner activation constitutes authorization for Honda to collect information from your vehicle needed to provide the service, and agreement to the Terms of Use at https://mygarage.honda.com/s/hondalink-marketing. In a crash, HondaLink Assist will attempt to notify emergency services but NEITHER HONDA NOR ITS SERVICE PROVIDERS GUARANTEE THAT SUCH NOTIFICATION WILL OCCUR.

Honda reserves the right to terminate HondaLink Assist services at any time or for any reason, and in the future may not be able to provide services due to changes in, or obsolescence of, technology integral to the service or changes in governmental regulation.

  1. Depending on your phone and adequate cellular coverage, your vehicle’s location may not be sent to the operator.
Detail
If the unit fails to connect to the operator, it repeatedly tries until it succeeds.

To enable notification

  1. Go to the phone settings screen.
  2. Select HondaLink Assist.
  3. Select Yes or No.
Detail
Setting options:
  • Yes: Notification is available.
  • No: Disable the feature.