iPod/USB Flash Drive
If an error occurs while playing an iPod or USB flash drive, you may see the following error messages. If you cannot clear the error message, contact a dealer.
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Error Message
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Solution
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Bad USB Device
Please check owners manual*1
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Appears when an incompatible device is connected. Disconnect the device. Then, turn the audio system off and turn it on again. Do not reconnect the device that caused the error.
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Connect Retry*1, *2
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Appears when the system does not acknowledge the iPod. Reconnect the iPod.
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Unplayable File*1, *2
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Appears when the files in the USB flash drive are copyright protected or an unsupported format. This error message appears for about a few seconds, then plays the next file.
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No Data*1, *2
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iPod
Appears when the iPod is empty.
USB flash drive
Appears when the USB flash drive is empty or there are no MP3, WMA, AAC, FLAC, or WAV files in the USB flash drive.
iPod and USB flash drive
Check that compatible files are stored on the device.
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Unsupported*1, *2
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Appears when an unsupported device is connected. If it appears when a supported device is connected, reconnect the device.
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- Models with 7-in. Color Touchscreen
- Models with 9-in. Color Touchscreen
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Error Message
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Solution
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Device No Response*1, *2
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Appears when the system does not communicate with a connected device. If it appears when a device is connected, contact your place of device purchase.
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USB hub not supported*1, *2
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Appears when only a HUB is connected. If it appears, connect a USB flash drive to the HUB.
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A charging error has occurred with the connected USB device. When safe please check the compatibility of the device and USB cable and try again.*1, *2
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Appears when an incompatible device is connected. Disconnect the device. Then, turn the audio system off and turn it on again. Do not reconnect the device that caused the error.
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- Models with 7-in. Color Touchscreen
- Models with 9-in. Color Touchscreen
- Recommended topic(s)