Resolving Problems

If you run into a specific issue that you cannot resolve, consult the following help resources:

• For navigation system issues:
  

  Map, Voice, Entering DestinationsTrafficGuidance, RoutingUpdate, Coverage, Map ErrorsDisplay, AccessoriesMiscellaneous Questions

  Or, please contact your dealer.
• For traffic-related issues:
  

  Traffic

• For reporting issues with the database or places/landmarks:
  Visit https://mapcreator.here.com/mapcreator
  For details, refer to the Help pages of the website.