Models with 9-in. Color Touchscreen

AcuraLink® Assist

In Case of Emergency

Detail
Your vehicle may not be able to connect to the operator if its, or your cellular phone’s, battery level is low, the line is disconnected, or you do not have adequate cellular coverage.

You cannot use this emergency service when:
  • You travel outside your cellular provider’s coverage areas.
  • There is a problem with the connecting devices, such as the microphones or speakers, or your connected phone itself.

You cannot operate other phone-related functions using the screen while talking to the operator.
Select Hang Up to terminate the connection to your vehicle.

Automatic collision notification

If your vehicle’s airbags deploy or if the unit detects that the vehicle is severely impacted, your vehicle automatically will attempt to connect to an E911 operator through your connected cellular phone. If connected, information about your vehicle and its location can be sent to the operator*1; you also can speak to the operator when connected.


IMPORTANT: For the vehicle equipped with AcuraLink Assist, owner activation constitutes authorization for Acura to collect information from your vehicle needed to provide the service. In a crash, AcuraLink Assist will attempt to notify emergency services but ACURA CANNOT GUARANTEE THAT SUCH NOTIFICATION WILL OCCUR.

Acura reserves the right to terminate AcuraLink Assist services at any time or for any reason, and in the future may not be able to provide services due to changes in, or obsolescence of, technology integral to the service or changes in governmental regulation.

  1. Depending on your phone and its cellular coverage, your vehicle’s location may not be sent to the operator.
Detail
If the unit fails to connect to the operator, it repeatedly tries until it succeeds.

To enable notification

  1. Go to the phone settings screen.
  2. Select AcuraLink Assist.
  3. Select Yes or No.
Detail
Setting options:
  • Yes: Notification is available.
  • No: Disable the feature.