SERVICE EXPRESS SYSTEM REQUIREMENTS |
Personal Computer (PC)
- Laptop or desktop computer
- Intel or AMD processor: 2.0 GHz or higher
- Keyboard & mouse
- Memory (RAM): 1GB or higher
- Hard Drive Space: 20 GB or more
- Floppy Drive: not required
- USB: 1.0 or higher
- Network Card: 10/100/1000 Mbps Ethernet
- Optical Drive: 16x DVD-ROM
- Video Resolution: see Display Requirements
- Sound Card: 1 channel audio or higher
- Internal or external audio speakers
Operating System
ServiceExpress Requirements:
Windows 2000, XP, or Vista
USA Tool Requirements:
Smart Cable- Windows 2000 or Windows XP 32bit
HDS- Windows XP 32bit or Windows Vista 32bit
Canada Tool Requirements:
HDS- Windows XP 32bit or Windows Vista 32bit
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Display
- Recommended display resolution is 1024 x 768
with the large font setting.
- 800 x 600 will work, but some procedures work
better at the higher resolution.
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Web Browser
ServiceExpress requires Microsoft Internet Explorer 6.0 or higher
- Earlier versions of Internet Explorer are not supported.
- Mozilla, Netscape, AOL, or other browsers are not supported.
- Internet connection: 56k or faster.
Viewer Requirements
- ServiceExpress requires Adobe Acrobat Reader version 6 or higher.
- To download the latest version of Acrobat Reader, click here
NOTE: Uninstall prior versions of Acrobat Reader before installing the recommended update. For more detailed information about Acrobat Reader, please visit http://www.adobe.com.
- ServiceExpress requires Adobe SVG Viewer version 3.03 or higher.
- To download the latest version of Adobe SVG Reader, click here
NOTE: For more detailed information about Adobe SVG Reader, please visit http://www.adobe.com.
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Internet Explorer Settings
- Cookies must be enabled
- Javascript must be enabled
Note: These are generally the default settings for Internet Explorer 6 or higher. If you're having browser problems, click here for recommended settings. |
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