SYSTEM REQUIREMENTS

Personal Computer (PC)

Minimum Recommended
Operating System Microsoft Windows 10 Professional 32bit or 64bit Microsoft Windows 10 Professional 64bit
Processor Speed1 (Base Clock Speed) 2.1 GHz Intel or AMD processor 2.6 GHz Intel or AMD processor
Memory (RAM) 4 GB (32bit) or 8GB(64bit) 16 GB of RAM
Storage Drive2 Solid State Drive (SSD) with 40 GB Free Space3 NVME Solid State Drive (SSD) with 60 GB Free Space3
Video Resolution 1366 x 768 or higher 1920x1080
Network 1 Gigabit Ethernet or 802.11ac WiFi 1 Gigabit Ethernet or 802.11ac WiFi
USB Ports USB 2.0 with Type A connector USB 3.1 with Type A connector
Bluetooth N/A Bluetooth 4.2 or higher

Operating System

USA and Canada Tool Requirements
i-HDS and J2534 software:

Display

Web Browser

ServiceExpress requires Internet Explorer 10 or 11; Chrome ver.44*, Firefox Ver.40, Safari Ver.8

Viewer Requirements

Internet Explorer Settings

Note: These are generally the default settings for Internet Explorer.

Remote Assistance

Use this link when directed by a support analyst for screen sharing. https://insc.bomgarcloud.com/