Manual emergency call

If you need to make an emergency call, you can establish a connection manually. Press the SOS button.

To cancel a call, press the SOS button for more than two seconds, before 10 seconds have elapsed since the SOS button was pressed.

The SOS button is protected by a cover. Open the cover to gain access.

When an emergency call is initiated, the vehicle speakers are disabled so that you can hear the operator.

Detail: Do NOT press the button while you are driving. If you need to contact an operator, park the vehicle in a safe place before you make a call.

If the eCall system at first fails to connect to a PSAP operator, it will try again until a connection is established. However, if two minutes have elapsed since the first try was attempted, the system will no longer attempt to establish a connection.

The SOS button does not cancel a call once the system is connected to an operator.

Recommended topic(s)